Privacy Policy

Introduction

PickMyTrade, Inc. ("PickMyTrade," "we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, how we use and share that information, and your choices and rights related to your personal data.

Please take the time to read this Privacy Policy carefully. By accessing or using our website, PickMyTrade.trade (the "Site"), or any of our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue using the Site immediately.

When Does This Policy Apply?

This Privacy Policy applies to your interactions with the Site and any information collected online. It does not apply to offline activities or any third-party websites you may access through links on the Site. By using the Site, you agree to the collection, use, and sharing of your personal information as described here. Please review the Terms of Service, which govern the use of the Site and this Privacy Policy.

Applicability to EU/EEA Residents

If you are located in the European Union ("EU") or the European Economic Area ("EEA"), special provisions outlined in the sections titled "Rights of EU/EEA Residents" and "International Data Transfers" may apply to you. These provisions comply with the EU's General Data Protection Regulation ("GDPR") and offer additional rights and protections regarding the collection and processing of personal information.

What Personal Information Do We Collect?

We collect various types of personal information when you interact with the Site. The categories of personal data we may collect include:

• Contact Information: Name, email address, postal address, telephone number, or other similar contact details.
• Account Information: Username, password, security questions, and related authentication details.
• Transaction Data: Details about services you have subscribed to or purchased, such as subscription history and billing details.
• Technical Data: IP address, browser type and version, operating system, and device identifiers.
• Usage Data: Information about your browsing activity, interactions with the Site, and the resources accessed.
• Marketing Preferences: Your preferences in receiving marketing and communications from us.
• Broker Connection Data: OAuth tokens and account identifiers used to connect your brokerage accounts (e.g., Tradovate, Rithmic, Interactive Brokers). We do not store your broker passwords — authentication is handled via OAuth 2.0 or secure API key connections.
• Trading Activity Data: Records of automated trades executed through our platform, including order types, timestamps, symbols, quantities, and execution status. This data is used to provide the service and is accessible in your account dashboard.
• Sensitive Information: We do not collect any special categories of personal information, such as health data or biometric data, unless required by law and only with your explicit consent.

How Do We Collect Your Information?

We collect personal data directly from you when you:

• Register an account on our platform
• Subscribe to our services or purchase a product
• Contact us for support or inquiries
• Complete forms or surveys
• Interact with our email campaigns and newsletters

We may also collect information through automated technologies, such as:

• Cookies: These are small text files stored on your browser or device that help us track your activity on the Site. You can control cookies through your browser settings.
• Web Beacons: Invisible image files used to understand your interaction with our emails or web pages.
• Social Media Widgets: Features that allow you to share content on social media, which may collect your browsing data.
• Analytics Tools: We use third-party analytics tools like Google Analytics to gather data about how users engage with our Site.

Is Entry of Personal Information Required?

You can browse certain parts of the Site without providing personal information. However, some sections of the Site, including account registration, subscribing to services, or making purchases, require personal information. Without this information, we may be unable to provide you with full access to our services.

How Do We Use Your Personal Information?

We process your personal information for the following purposes:

• Service Provision: To create and maintain your account, manage subscriptions, process transactions, and deliver services.
• Customer Support: To provide technical support, answer questions, and address any issues related to your account or our services.
• Personalization: To tailor our services and communications based on your preferences and usage of the Site.
• Marketing: To send promotional content, newsletters, and special offers, subject to your preferences. You may opt out of marketing communications at any time.
• Legal Compliance: To comply with legal obligations, such as tax reporting or responding to legal requests.
• Security: To protect our Site, systems, and users from potential risks, fraud, and malicious activity.

In addition to the above, we may process your personal data when necessary to meet legal obligations or exercise legal rights, to manage risks and obtain legal or professional advice, and to generate and use aggregated or de-identified data for analytics and research purposes.

Legal Basis for Processing Your Information

For EU/EEA residents, we process your personal information on the following legal grounds:

• Contractual Necessity: When processing is necessary to provide services you have requested, such as managing your account or processing transactions.
• Legitimate Interests: For purposes such as security, fraud prevention, or marketing, provided your rights and interests do not override these purposes.
• Consent: When you have given explicit consent, such as when you opt in to receive marketing emails.
• Legal Compliance: When processing is necessary to comply with legal obligations.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing habits. These technologies help us understand how users interact with our Site and improve the user experience.

Types of Cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser.
• Persistent Cookies: Remain on your device until they expire or you delete them.
• First-Party Cookies: Set by PickMyTrade to enhance your experience on the Site.
• Third-Party Cookies: Set by service providers (such as Google) to track user behavior across websites for marketing and analytics purposes.

You can control cookie settings through your browser or by using the cookie consent banner on our Site. However, disabling cookies may limit the functionality of certain features on the Site.

How Do We Share Your Information?

We do not sell or rent your personal information. However, we may share your information in the following contexts:

• Corporate Affiliates: We may share your information with our affiliates and subsidiaries to provide services or for internal business purposes.
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, marketing, customer support, and IT services.
• Legal Obligations: We may disclose your information to law enforcement, government agencies, or other parties as required by law or to protect our legal rights.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties not listed here with your explicit consent.

Third-Party Integrations

Our platform connects to third-party services to provide automated trading functionality. When you use these integrations, the respective third party's privacy policy also applies:

• Brokerage Platforms: Tradovate, Rithmic, Interactive Brokers, TradeLocker, TradeStation, ProjectX, Binance, Bybit, Matchtrader, Tradier, and OANDA. We connect via OAuth 2.0 or API keys to execute trades on your behalf. We do not access or store your broker account passwords.
• TradingView: We receive webhook alert data that you configure in TradingView. We do not access your TradingView account directly.
• Payment Processors: We use third-party payment processors to handle subscription billing. Your full payment card details are processed and stored by these processors, not by PickMyTrade.
• Analytics Services: We use Google Analytics and similar tools to understand how users interact with our Site. These services may set their own cookies and collect data as described in their respective privacy policies.
• Communication Platforms: We maintain a Discord community for user support. Your interactions on Discord are governed by Discord's privacy policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it. However, some data may remain in backups or archived copies for legal compliance or to resolve disputes.

How Do We Protect Your Information?

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. While no system can guarantee absolute security, we strive to safeguard your information using industry-standard practices. You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us if you suspect any unauthorized use.

Your Rights Regarding Your Personal Information

You have certain rights regarding your personal data. Depending on your location, these rights may include:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Correct inaccuracies in your personal information.
• Right to Erasure: Request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Ask us to limit how we process your data.
• Right to Object: Object to processing of your personal data for certain purposes.
• Right to Withdraw Consent: Withdraw your consent where processing is based on your consent.

If you are an EU/EEA resident, you may also have the right to lodge a complaint with a Supervisory Authority.

International Data Transfers

We are based in the United States, and your data may be transferred to and processed in countries that may not have the same data protection laws as your home country. However, we take necessary measures to ensure that your personal data is protected in accordance with applicable laws, such as relying on Standard Contractual Clauses or obtaining your explicit consent.

Children's Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you in the past 12 months, as well as the purposes for collection and categories of third parties with whom we share it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us at [email protected]. We will verify your identity before processing your request.

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify affected users and relevant authorities as required by applicable law. We will provide notice as promptly as possible and include information about the nature of the breach, the data affected, and the steps we are taking to address the incident.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.