Reset a Failed Apex Evaluation on Tradovate
Blew your Apex evaluation and want to start over without buying a whole new plan? Here's how to reset a legacy Apex evaluation back to its starting balance and get trading again in Tradovate.
Blew your Apex evaluation and want to start over without buying a whole new plan? On legacy Apex accounts you can reset a failed evaluation back to its starting balance for a fee. Here's the part that trips people up: you don't reset anything inside Tradovate. Tradovate is just the platform you trade on. The reset happens in your Apex member dashboard, and once it's done you sign back in to Tradovate with a clean account.
Read this first. Apex changed its model on March 1, 2026. New Apex 4.0 evaluations are one-time purchases and do not offer resets at all. If a 4.0 eval fails inside its 30-day window, you buy a new one. Resets only apply to legacy accounts opened before that switch. Not sure which you have? Check your dashboard for a Reset option, or ask Apex support before you count on it.
Who Can Reset, and What a Reset Actually Does
Resets are for evaluation accounts only. A funded Performance Account can't be reset. Blow the risk rules on a funded account and it's closed for good, so don't expect this path to save one.
When a legacy evaluation resets, it wipes the slate. Your balance goes back to the starting figure, the trailing drawdown resets to full, and your days-traded counter goes to zero. What it does not do is push back your renewal or expiration date. That date stays fixed, so a reset buys you a fresh balance but not extra calendar time.
| What a reset changes | What it doesn't |
|---|---|
| Balance returns to the starting amount | Renewal / expiration date stays the same |
| Trailing drawdown resets to full | Funded (PA) accounts still can't be reset |
| Days-traded counter goes back to zero | Past trades and P&L history stay on record |
How to Reset a Failed Apex Evaluation: Step-by-Step
Flatten Every Position and Cancel Open Orders in Tradovate
Log in to Tradovate and make sure the failed account is completely flat. Close any open positions and cancel every working order, including stops and targets on a bracket. A reset can stall or error out if the account still carries open exposure, so clear it first.
Open Your Apex Dashboard and Find the Failed Account
Head to your Apex Trader Funding dashboard, not Tradovate. Find the section that lists your evaluation accounts. It's usually labeled something like Active Evals or Account History. Locate the specific account you just failed, since most traders run more than one at a time and you don't want to touch the wrong one.
Click Reset and Pay the Reset Fee
Click the Reset control next to the failed account and confirm. Read the confirmation carefully, because a reset is irreversible and there's no undo if you pick the wrong account. A reset fee applies, and it varies by firm, plan, and account size, so check the current price shown at checkout before you commit rather than trusting an old number you saw somewhere.
Wait for Processing and Confirm the Fresh Balance
The reset doesn't always land instantly. It usually processes within about ten minutes, though it can take longer during busy periods. Refresh your dashboard and check the account. When it's done you'll see the starting balance restored, a full trailing drawdown, and zero days traded. That's your signal it worked.
Sign Back In to Tradovate and Check Your Credentials
Here's the Tradovate-specific catch. A reset often spins the account number forward, so APEX-#####-12 becomes APEX-#####-13. When the number changes, your Tradovate login can change too. Pull the current username and password from your Apex dashboard, sign in to the Tradovate web platform, and confirm you're on the reset balance before you trade. If old credentials suddenly fail after a reset, this is almost always why.
A Quick Note on the Free Reset
On legacy subscriptions, if an evaluation fails and you forget to cancel before the billing cycle turns over, Apex may fold a free reset into the renewal, provided the usual conditions are met. Don't rely on it, but if you were renewing anyway, you might get the fresh start bundled in.
Automate the Fresh Eval with PickMyTrade
Back in with a clean balance, the last thing you want is to hand-fumble entries and blow the reset the same way you blew the first attempt. PickMyTrade routes your TradingView alerts straight to your Apex Tradovate account, so entries, stops, and targets fire on their own with the same discipline every time.
Automate Your Fresh Apex Eval
Don't blow the reset the same way you blew the first attempt. Let PickMyTrade fire entries, stops, and targets with the same discipline every time.
Start Your Free 5-Day TrialFrequently Asked Questions
No. The reset happens in your Apex Trader Funding member dashboard, under the section listing your evaluation accounts. Tradovate is only the trading platform, so there's no reset button inside it. After the reset clears, you log back in to Tradovate to trade the fresh account.
No. Apex 4.0, launched March 1, 2026, dropped resets entirely. If a 4.0 evaluation fails inside its 30-day window, you buy a new one. Only legacy accounts opened before that change still have a reset option.
A reset often generates a new account number, and a new number can come with new Tradovate credentials. Grab the current username and password from your Apex dashboard and sign in again. Watch for stray spaces at the ends of either field, another common login snag.
This guide is for educational and informational purposes only and is not financial, investment, or trading advice. Trading futures and other leveraged products carries a substantial risk of loss and is not suitable for every investor. PickMyTrade is an independent third-party automation platform and is not affiliated with, endorsed by, or sponsored by Tradovate, Inc. "Tradovate" and all related names, logos, and trademarks are the property of their respective owners. Platform features and steps change over time, so always confirm the current process in the official Tradovate platform and documentation before acting.