Manage Trusted Devices in Tradovate
Once you turn on two-factor authentication, Tradovate keeps a running list of the machines you've approved to sign in. Here's how to approve the devices you trust and clear out the ones you don't.
Once you turn on two-factor authentication, Tradovate keeps a running list of the machines you've approved to sign in. That list is your trusted devices. It's worth checking every so often, because a browser you no longer use, or one you don't recognize at all, has no business holding a key to an account that can place live orders. Here's how to approve the devices you trust and clear out the ones you don't.
What a Trusted Device Actually Is
With 2FA switched on, every new browser or app that tries to log in has to be approved before it gets through. Approve one and Tradovate remembers it, so you're not re-verifying every single session. The tradeoff is simple: an approved device stays approved until you remove it by hand. That's exactly why the device list is worth your attention.
Before You Start
Two things need to be in place:
- 2FA has to be on. Trusted devices sit on top of two-factor authentication. If 2FA is off, there's nothing to manage yet.
- You need the email tied to your account. Approvals and one-time codes land in that inbox, so keep it handy.
One caveat if you're on a prop-firm or evaluation account: some security options are controlled by the firm, not by you. If a toggle is greyed out, that's usually why. Rules vary by firm and account type, so check your firm's current policy before assuming something is broken.
Approve and Manage Trusted Devices, Step by Step
Open Application Settings and Go to the Security Tab
Open the Tradovate web or desktop platform and head into Application Settings. Look for the Security tab (some builds label it "Security & Privacy"). This single page holds every account-security control you'll touch, from the 2FA switch down to the full device list.
Turn on Two-Factor Authentication
If you haven't already, click the control to enable 2-Factor Authentication. A box pops up asking for your Tradovate password. Enter it to confirm the change. From that point on, you'll get an email any time a new device or browser tries to log in to your account.
Enable "Sign In On A Trusted Device"
Scroll down below the 2FA control and turn on Sign In On A Trusted Device. Now log in from the machine you actually want to trust. Tradovate emails you a code; type that code into the prompt on the device and it gets added to your trusted list. Do this once per device you use regularly.
Approve or Deny a New Device From the Email
Any time a new machine attempts a login, check your inbox. The email gives you two buttons: Approve or Deny. Approve the devices you recognize. If a login you didn't start shows up, hit Deny and change your password right away. This is the moment that stops an unfamiliar device before it ever reaches your orders.
Review and Clean Up the Device List
Back on the Security page, scroll to the bottom to see every device tied to your account. A device you approved shows a Remove Access option; use it to revoke anything you no longer use, like an old laptop or a shared machine. A device still waiting shows as Pending with a Forget option, which wipes it and forces a fresh Approve/Deny email if it ever tries again. Make a habit of trimming this list, especially after you log in from a friend's computer or a public one.
What Each Device Status Means
| Status | What it means | Your options |
|---|---|---|
| Pending | A device attempted a login but hasn't been approved yet | Forget: clears it, and the next login attempt triggers a new Approve/Deny email |
| Approved | You confirmed this device through the email link | Remove Access: revokes the device immediately |
Beyond trusted devices, Tradovate's Security page also lets you layer on stronger 2FA methods when you want them, including a security key, an authenticator app, or SMS codes. They all follow the same idea: verify a new login before it's allowed to stick.
If a Device Won't Approve
A few things trip people up. The approval email can take a minute to arrive, and it sometimes lands in spam, so check there before you retry. If you keep getting bounced into a new-device approval loop every session, your device ID may be resetting behind the scenes. And if you're signed in across several places at once, web, desktop, mobile, and TradingView, the two-session limit can shuffle you around and muddy the device picture. Sorting that out usually clears the confusion too.
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Start Your Free 5-Day TrialThis guide is for educational and informational purposes only and is not financial, investment, or trading advice. Trading futures and other leveraged products carries a substantial risk of loss and is not suitable for every investor. PickMyTrade is an independent third-party automation platform and is not affiliated with, endorsed by, or sponsored by Tradovate, Inc. "Tradovate" and all related names, logos, and trademarks are the property of their respective owners. Platform features and steps change over time, so always confirm the current process in the official Tradovate platform and documentation before acting.